Shipping & Delivery

Every Silstat Nails set is carefully prepared so your nails arrive safely and beautifully. Please review the timing below before placing your order.

Ready-to-Ship & Made-to-Order

Some sizes are available from our finished inventory, while sold-out sizes remain available as handmade made-to-order sets.

  • In-stock sets: Usually processed within 1–3 business days.
  • Made-to-order sets: Please allow 7–14 business days for handcrafting before shipment.

Crafting time is separate from shipping transit time. If your order contains both an in-stock item and a made-to-order item, the full order will normally ship together once every set is ready.

During collection launches, promotions, or holiday periods, preparation may take slightly longer. Once your order ships, you will receive a confirmation email with tracking information.

Shipping to the United States

We currently ship orders from China to customers in the United States.

Estimated shipping transit time is approximately 7–10 business days after your order has been completed and dispatched.

Delivery times are estimates and may vary depending on destination, carrier operations, customs processing, weather, and other circumstances beyond our control.

Shipping Rates

Standard U.S. shipping is $4.99 for orders under $69. U.S. orders of $69 or more qualify for free standard shipping.

Available shipping options and final rates are shown at checkout.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with your tracking number. Please allow 1–3 business days for tracking information to become available after dispatch.

Delivery Delays

Shipping delays may occasionally occur because of customs clearance, carrier delays, severe weather, holidays, or other circumstances beyond our control. If your package appears delayed, please check the latest tracking information first.

Incorrect or Incomplete Address

Please make sure your shipping address is complete and accurate before placing your order. If you notice an error, contact us as soon as possible. Once an order has shipped, we may not be able to change or redirect it.

Questions About Your Order?

If you have questions about your order, crafting timeline, or shipping, please contact us. We are always happy to help.