FAQ
Find answers to common questions about sizing, application, removal, and caring for your Silstat Nails.
For step-by-step preparation, application, safe removal and reuse instructions, read our Press-On Nail Application Guide.
Frequently Asked Questions
What are Silstat Nails made of?
Our press-on nails are made from soft gel material, designed to provide a comfortable fit with a smooth, salon-inspired finish.
How do I choose the right size?
We recommend measuring the widest part of each natural nail before placing your order. Please refer to our Size Guide for detailed measuring instructions and sizing information.
Can I reuse my press-on nails?
Yes. With careful removal, press-on nails applied with adhesive tabs may be reusable. Keep the nails clean and store them safely after removal.
Application
How do I apply my press-on nails?
Start with clean, dry nails. Gently push back the cuticles, lightly buff the natural nail surface, and remove any dust or oil. Choose the correct nail size, apply the adhesive tab or nail glue, then carefully place the press-on nail and hold it firmly in place.
How long do press-on nails last?
Wear time varies depending on your nail preparation, application method, daily activities, and aftercare. Proper preparation and careful application can help extend wear time.
Can I apply press-on nails to short natural nails?
Yes. Press-on nails can be applied to short natural nails as long as the natural nail is clean, healthy, and properly prepared. Choosing the correct size is important for a comfortable fit.
Removal & Care
How do I remove my press-on nails?
Gently loosen the edges with a wooden manicure stick and slowly lift the nail. Avoid pulling or forcing the nail off, as this may damage the natural nail.
Can I reuse my nails after removal?
If the nails remain clean and undamaged after removal, they may be reusable depending on the application method used. Store them carefully after removal.
How should I care for my press-on nails?
Avoid prolonged exposure to hot water, harsh chemicals, and excessive pressure. Treat your press-on nails gently to help maintain their appearance and hold.
Shipping
Where do you ship?
We currently ship orders from China to customers in the United States.
How long does shipping take?
In-stock sets are typically processed within 1–3 business days. If a selected size is sold out, it will be handcrafted to order; please allow 7–14 business days before shipment. Estimated U.S. shipping transit time is 7–10 business days after dispatch. Crafting and shipping times are separate, and mixed orders usually ship together after all sets are ready. Delivery estimates may be affected by carrier, customs, weather, or peak-season delays.
Is shipping free?
Standard shipping to the United States is $4.99 for orders below $69. U.S. orders of $69 or more qualify for free standard shipping.
Do you offer expedited shipping?
We currently offer standard shipping to the United States. Available shipping options and rates are shown at checkout. If you need an order by a specific date, please contact us before purchasing.
Returns & Refunds
Can I return my order if I change my mind?
For hygiene and safety reasons, we do not accept returns or exchanges for change-of-mind purchases, incorrect size selection, or personal preference.
What if I receive a damaged or incorrect item?
If your order arrives damaged or you receive the wrong design, please contact us within 14 days of delivery. We will review the issue and provide a replacement or refund when applicable.
What if my package is lost?
If your package appears to be lost in transit, please contact us within 14 days of the expected delivery date. We will review the shipment status and assist with a replacement or refund when applicable.
Contact
Need More Help?
Still have a question? We're happy to help. Please visit our Contact Us page and send us a message.